Return & Refund Policy

We offer a 30-day return policy for unopened and unused products in their original packaging.

To initiate a return, please email auzica.store@gmail.com with your order number. We will provide instructions and a return shipping label if applicable.

Once we receive and inspect your return, a refund will be issued to your original payment method within 5-7 business days.

For hygiene reasons, opened products or samples cannot be returned unless they are defective or damaged upon arrival.